General terms of carriage

For excursion, charter and themed trips and for occasional transport

The vessel’s crew is responsible for the maintenance of safety and order on board of the vessels and the ship piers. Therefore, we kindly ask you in your own and in all passengers’ interest to imperatively obey all crew orders.

PARENTS and CHAPERONS respectively will be held liable for the safety of their kids and all other persons who need supervision on board of the vessel. 

INFANTS (under 6 years of age) are only allowed access to the vessel when accompanied by an adult. All passengers until the completed 5th year of age are considered INFANTS; all passengers from the 6th to the completed 15th year of age are considered CHILDREN.

Please note that online purchases in our webshop will be refunded up to a maximum of 24 hours after purchase. After that, no return or exchange is possible. 

Our General terms for download: