FAQ

Where can I buy a ticket?

Tickets can be purchased directly on board. This tickets can not be refunded.

You can also buy your ticket on the internet at our webshop. Please note that online purchases in our webshop will be refunded up to a maximum of 24 hours after purchase. After that, no return or exchange is possible.


Where can I change boats if I don’t want to sail the whole circuit?

You have the possibility of travelling back to Klagenfurt from Maria Wörth and back to Velden from Pörtschach Landspitz (waiting time approx. 15 min, total journey 1 hr. 45 min).


How long does a complete circuit of the lake take?

3 hrs. 45 min


How long does it take from Klagenfurt to Velden?

1 hr. 45 min. (in one direction) 


Is breakfast available on board?

Yes, breakfast is available on board. There is the following choice:

° Captains Breakfast*
° Bella Italia Breakfast*
° Vegetarian Breakfast*
° Champagne Breakfast*
° Sailor’s Breakfast
° Nauti’s Breakfast
*only with reservation (till at least 4 pm previous day)

Tel. +43 (0) 463 21155 or a-mail to office@wsg.co.at


Are dogs allowed on board?

Dogs are welcome. Please use muzzle and leash. Muzzles can be bought on bord.


Is it possible to take a wheelchair on board?

The maindeck of our ships “MS Kärnten” und “MS Klagenfurt” are accessible for wheelchairs. On our paddle steamer “Thalia” and MS Velden the access is not possible, because you have to go up or down by stairs after access.


I forgot something on board. Where and how can I get it back?

In case lost property and objects left behind are found, they will be deposited with the ship’s crew and may be picked up the next day at the office of the navigation company, Friedelstrand 3, in Klagenfurt, by the owner. After 14 days we will bring them to the lost-and-found-office in Klagenfurt. We are not liable for forgotten or lost objects.

Our partners

Pyramidenkogel

One of the Most beautiful lookout and trasmission towers in Austria is locatet south of Lake Wörthersee in Carinthia. The popular destination is in the municipial area of Keutschach am See. On the over 851 meters above sea level situated Pyramidenkogel the oberservation tower was reopened in 2013.



                                

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Minimundus

The miniature world at Lake Wörthersee offers its guests 159 models from more than 40 countries on a scale of 1:25 in the outdoor area and an interactive round-the-world-tour at the indoor adventure-world. A highlight for the whole family.